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Communications layer

Every request lands with the person who owns it.

Requests, handoffs and alerts stop routing through the founder. Each one lands in one place, with an owner and a card, so the work moves without waiting on you.

Installed by OpFix as part of the engagement, on the systems your team already runs.

Live demo. A made-up business, 4 working weeks in about 30 seconds. Press play, then flip between Before and Installed.Open full screen
1Board the whole team works from.
1Owner on every request, each one a card.
0Requests that wait on you to pass them along.

Nothing waits on you

Before, every request, alert and handoff reaches the founder. Installed, each one lands with the person who owns it.

Nothing falls through

Every request becomes a card with an owner, so nothing lives only in a text thread or in someone's head.

One place to look

The whole team works from one board. You see what's open, blocked and done without asking anyone.

The founder stops being the switchboard

Most founder-led businesses run their communication through one phone, the founder's. Customers, payments, the field and the team all reach the same person, and the business moves only as fast as that person answers.

The communications layer gives every kind of work a home and an owner. It's built from your own team and your own systems, approved before anything goes live, and it stays yours when the engagement ends.

Getting started

  1. Request your X-Ray

    It scores how your business runs today, and how work reaches your team is part of it.

  2. See where your work goes

    Where requests come from, where they land now and who should own each kind.

  3. Approve it before it's built

    Nothing goes live until you've signed off on who owns what.

  4. Run it live

    Your team works from it from the first day, and it's tuned against real weeks of your work.

Questions

Is the demo a real business?

No. It's a practice copy on a made-up business. Every person, request and number in it is invented.

Do we have to change the tools we use?

No. It connects the systems you already run. Anything that needs adding is named in your X-Ray before you commit to anything.

What changes for my team?

Each person owns a clear area and works from one board. Requests reach them directly instead of through you.

Does it replace talking to each other?

No. It takes the routing off you, so conversations are about the work, not about who's handling it.

Can I try it first?

Yes. The demo above runs in your browser, and nothing you do in it leaves the page.

How do I get it?

It starts with an X-Ray. Request yours, or email OpFix.

Want this running in your business?

It starts with an X-Ray of how your business runs today.